Common questions covering protocol support, deployment, licensing, security, and integration
What is SS Industrial Cloud? What products does it include?
SS Industrial Cloud is an IIoT data management platform by Changsha Zukong IT, comprising Smart Data (data platform), Smart SCADA (HMI editor/runtime), and Smart RTDB (self-developed time-series database) — three sub-products covering data acquisition, visualization, time-series storage, alarm management, and reporting.
What industrial protocols does SS Industrial Cloud support?
Supports Modbus TCP/RTU, OPC UA, MQTT, Siemens S7 (S7-200/300/400/1200/1500) with a unified IProtocolAdapter interface.
Does it support OPC UA complex data modeling and security?
Yes. Smart SCADA includes OPC UA driver with complex data modeling, security policies, and signed/encrypted communication.
What deployment options are available?
Two options: 1) Edge gateway deployment; 2) Private deployment via Docker with fully localized data storage. Contact us to arrange an online demo.
Does it support on-premises deployment?
Yes. Both Smart Data and Smart SCADA can be deployed via Docker on Linux/Windows Server with fully localized data storage; the self-developed TSDB Smart RTDB ships in both embedded and standalone forms.
What licensing options are available?
Private deployment licensing with unlimited tags. Contact zkxxa@qq.com for details.
What are the advantages over traditional SCADA?
Browser-native, multi-user real-time collaboration, complete data platform, standard TypeScript stack, flexible licensing and lower overall TCO.
Does it provide REST API?
Yes. Full REST API with OpenAPI docs, JWT auth, rate limiting, and CORS support.
What database does it use? Is downsampling supported?
Uses InfluxDB time-series storage with per-project bucket isolation, plus built-in 1-hour / 1-day multi-level auto-downsampling (mean/max/min). Historical trend queries auto-route to the matching precision for fast, accurate results. Also supports MySQL / MongoDB extended engines and cold-warm data archival.
What alarm features are supported?
Supports multiple condition evaluations including threshold limit (highHigh/high/low/lowLow), deviation, rate-of-change, digital trigger, and range checks; 4 severity levels (info/warning/error/critical); a full lifecycle state machine (triggered → acknowledged → cleared → recovered, with shelving and escalation); and 6 notification channels (email, SMS, sound, popup, TTS, WebHook) combined flexibly at rule and global levels.
How does the script engine ensure security?
Scripts run inside a secure sandbox: an AST syntax check blocks dangerous syntax before execution, dangerous globals are shadowed at runtime, and only a whitelisted ScriptAPI (read/write tags, trigger alarms, HTTP, etc.) is exposed. A default 5-second timeout force-terminates scripts with memory limits, backed by queue-based concurrency control and full audit logging so scripts never affect main-service stability.
Is it mobile-responsive?
Yes. Fully responsive design for phones, tablets, and large screens.
Does it integrate with MES/ERP systems?
Yes. REST API, WebHook, MQTT bridging for enterprise system integration.
How to request a product demo?
Email zkxxa@qq.com or call 15116488853 to request a product demo.
Is there a plugin SDK?
Yes. Smart SCADA plugin SDK for custom widget development with hot-loading.